Samsung Service Centre. Previously in Sunway Carnival. in Bukit Mertajam
Samsung Service Centre

2 Best Samsung Service Centre in Bukit Mertajam

Here is a list of the best Samsung Service Centre in Bukit Mertajam, Malaysia, which have been rated and get positive reviews by users on Google My Business.

Samsung Authorized Service Center – Gravitas

  • Address: B2-1-22, Elevate Gravitas, Jln Baru, 13700 Perai, Pulau Pinang, Malaysia
  • Map: Click here
  • Rating: 4.4 (19)
  • Phone: +60 4-398 9217
  • Website:
  • Opening hours:
    Isnin: 10:00 PG – 6:30 PTG
    Selasa: 10:00 PG – 6:30 PTG
    Rabu: 10:00 PG – 6:30 PTG
    Khamis: 10:00 PG – 6:30 PTG
    Jumaat: 10:00 PG – 6:30 PTG
    Sabtu: 10:00 PG – 6:30 PTG
    Ahad: Tutup

5 Replies to 2 Best Samsung Service Centre in Bukit Mertajam

  1. Saya seorang sahaja pelanggan di sana, kira-kira jam 11 hingga 12 tengah hari! Service girl peramah, bersopan dan bersenyum! Dengan persekitaran yang canggih tetapi terletak di tingkat 2, boleh berjalan menggunakan tangga atau lif. Berpindah ke sini dari Sunway Carnival Mall selama 2 bulan!

  2. Skrin lcd defective. Depa tukar baru terus. Asalkan jgn rosak sbb jatuh atau misshandling, so no issue utk claim warranty. Layanan staff kaunter sangat baik. Terima kasih!

  3. Dipanggil seminggu sebelum melawat, untuk menggantikan paparan pada telefon saya, selepas pertukaran maklumat mereka berkata ia akan berharga 200eur. Telefon ialah Samsung Galaxy S22 Ultra 5G

    Menghubungi mereka hari ini sebelum pergi ke sana, kerana hotel saya meminta 50eur untuk teksi, mereka mengesahkan bahawa ia akan dibaiki dalam sehari.

    Tiba di sana hanya untuk mengetahui bahawa mereka tidak dapat memperbaikinya tetapi mereka boleh menghantarnya ke tempat lain dan saya perlu menunggu selama 2 minggu!!!

    SAMSUNG – anda benar-benar memberi lesen kepada semua orang pada masa kini? Saya rasa awak bukan seperti dulu. memalukan awak!

  4. Pusat servis yang agak baru. Pergi untuk menukar pelindung skrin untuk Samsung Galaxy Z Flip 3 saya. Lawatan pertama, saya tinggalkan kenalan saya kerana tiada stok dan cukup adil, kakitangan telah menghubungi saya. Penukaran pelindung skrin hanya boleh dilakukan pada hari bekerja dan tempoh yang diperlukan kira-kira 3 jam. Memandangkan peranti saya masih dalam jaminan, ia adalah percuma melainkan saya mahu ia siap serta-merta dan itu akan menjadi RM 150 yang saya rasa tidak perlu. Pusat servis lain (Gurney Plaza) yang saya tanya mahu mengecaj saya RM180 sedangkan jelas peranti saya masih dalam tempoh jaminan kerana saya membeli peranti saya terus daripada Samsung semasa pra-pelancaran (sangat hampir dengan tamat waranti tetapi belum lagi). Mengambil masa kira-kira 2 jam untuk disiapkan dan kini kelihatan serba baharu.

    Kemas kini- kerana ia adalah telefon flip, pelindung skrin tidak bertahan lama. Saya perlu membayar untuk pelindung skrin kali ini tetapi malangnya pelindung skrin hanya bertahan selama sebulan …

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Best Practices Before Visiting a Samsung Service Center for Phone Repairs

Before visiting a Samsung service center in Bukit Mertajam for phone service, there are several things you should avoid to ensure a smooth and efficient process. Here are some tips:

  1. Unofficial Repairs: Avoid attempting to repair the phone yourself or going to unauthorized repair shops. This may void your warranty and cause further damage to the device.
  2. Data Loss: Backup your important data before taking your phone for service. While service centers take precautions, there’s always a small risk of data loss during repairs.
  3. Non-Genuine Accessories: Remove any non-genuine or third-party accessories, such as chargers or batteries. The use of such accessories can impact the performance and safety of your phone.
  4. Unauthorized Software Modifications: Avoid installing custom ROMs or unauthorized software modifications on your phone. These can void your warranty and cause software-related issues.
  5. Delayed Action: If you notice any issues with your phone, don’t wait too long before taking it to the service center. Prompt action can prevent problems from escalating.
  6. Incomplete Information: Be sure to provide complete and accurate information about the issues you’re facing with your phone. This will help the technicians diagnose and fix the problem more effectively.
  7. Not Checking Warranty: Check the warranty status of your phone before visiting the service center. If your device is under warranty, certain repairs may be covered at no cost.
  8. Missing Accessories: Bring all the necessary accessories, such as charging cables and adapters, when submitting your phone for service. This can help in troubleshooting and testing the device.
  9. Neglecting to Update: Make sure your phone’s software is up to date before visiting the service center. Sometimes, issues can be resolved by installing the latest software updates.
  10. Not Recording IMEI and Serial Numbers: Keep a record of your phone’s IMEI and serial numbers for identification purposes. This can be helpful if you need to follow up on the repair status.

Remember, each Samsung service center may have specific guidelines and requirements, so it’s always best to check with the center or Samsung’s official website for any additional information or instructions before visiting.

The 2 Best Samsung Service Centre near Bukit Mertajam

Samsung Service Centre. Previously in Sunway Carnival.

  • Address: B2-1, 22, Lrg Pauh Jaya 1/3, 13700 Bukit Mertajam, Penang, Malaysia
  • Map: Click here
  • Rating: 4.2 (15)
  • Phone: +60 19-750 0779
  • Opening hours:
    Isnin: 10:00 PG – 6:30 PTG
    Selasa: 10:00 PG – 6:30 PTG
    Rabu: 10:00 PG – 6:30 PTG
    Khamis: 10:00 PG – 6:30 PTG
    Jumaat: 10:00 PG – 6:30 PTG
    Sabtu: 10:00 PG – 6:30 PTG
    Ahad: Tutup
  • Reviews:
    By AHMED SOLIMAN ✭✭✭✭✭
    sebulan yang lalu
    Kualiti yang sangat baik Dan harga murah Terima kasih
    By Favian Dass
    sebulan yang lalu
    Sistem sentiasa hang sila semak
    By peter lee ✭✭
    2 minggu yang lalu
    Cukup baik
    By Taufiq Al Husaini ✭✭✭✭✭
    2 minggu yang lalu
    Baik
    By zam alakazam ✭✭✭✭
    5 bulan yang lalu
    Okey

Thank you for reading. You can visit the Bukit Mertajam Directory to get more Samsung Service Centre reviews and rating compilations troughout Malaysia’s city.