Samsung Authorized Service Center - JB City Square in Johor Bahru
Samsung Service Centre

2 Exceptional Samsung Service Centre in Johor Bahru

Presenting a compilation of highly rated and positively reviewed Samsung Service Centre in Johor Bahru, Malaysia.

Samsung Authorized Service Center – Taman Molek

  • Address: Molek Square, 27, Jalan Molek 1/5A, Taman Molek, 81100 Johor Bahru, Johor, Malaysia
  • Map: Click here
  • Rating: 3.9 (590)
  • Phone: +60 7-350 8214
  • Website:
  • Opening hours:
    Isnin: 9:00 PG – 6:00 PTG
    Selasa: 9:00 PG – 6:00 PTG
    Rabu: 9:00 PG – 6:00 PTG
    Khamis: 9:00 PG – 6:00 PTG
    Jumaat: 9:00 PG – 6:00 PTG
    Sabtu: 9:00 PG – 1:00 PTG
    Ahad: Tutup

5 Replies to 2 Exceptional Samsung Service Centre in Johor Bahru

  1. My samsung s20+ got line glitch after the update.. Sent to center to repair it.. Already 3 weeks still not repair yet.. Asek je ckp brg x smpai.. Brg order dr planet pluto ke smpai 3 minggu pon x siap2. Org perlu phone tok kerje dalah call susah nk angkat.. Menyusahkan.. System sndri glitching bile hantar repair slow mcm ni.. Ape lg nk tambah menyusahkan?

  2. Sangat teruk ,call tak angkat…susah nak berbincang…kami nk barlwak tv 55inci baru je beli 2 hari dah ad pin hold

  3. Mohon pihak Samsung periksa telefon talian tetap.Buat panggilan tidak pernah berjawab ketika Hari berkerja ataupun staff sengaja tidak ingin menjawab segala panggilan?

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Best Practices Before Visiting a Samsung Service Center for Phone Repairs

Before visiting a Samsung service center in Johor Bahru for phone service, there are several things you should avoid to ensure a smooth and efficient process. Here are some tips:

  1. Unofficial Repairs: Avoid attempting to repair the phone yourself or going to unauthorized repair shops. This may void your warranty and cause further damage to the device.
  2. Data Loss: Backup your important data before taking your phone for service. While service centers take precautions, there’s always a small risk of data loss during repairs.
  3. Non-Genuine Accessories: Remove any non-genuine or third-party accessories, such as chargers or batteries. The use of such accessories can impact the performance and safety of your phone.
  4. Unauthorized Software Modifications: Avoid installing custom ROMs or unauthorized software modifications on your phone. These can void your warranty and cause software-related issues.
  5. Delayed Action: If you notice any issues with your phone, don’t wait too long before taking it to the service center. Prompt action can prevent problems from escalating.
  6. Incomplete Information: Be sure to provide complete and accurate information about the issues you’re facing with your phone. This will help the technicians diagnose and fix the problem more effectively.
  7. Not Checking Warranty: Check the warranty status of your phone before visiting the service center. If your device is under warranty, certain repairs may be covered at no cost.
  8. Missing Accessories: Bring all the necessary accessories, such as charging cables and adapters, when submitting your phone for service. This can help in troubleshooting and testing the device.
  9. Neglecting to Update: Make sure your phone’s software is up to date before visiting the service center. Sometimes, issues can be resolved by installing the latest software updates.
  10. Not Recording IMEI and Serial Numbers: Keep a record of your phone’s IMEI and serial numbers for identification purposes. This can be helpful if you need to follow up on the repair status.

Remember, each Samsung service center may have specific guidelines and requirements, so it’s always best to check with the center or Samsung’s official website for any additional information or instructions before visiting.

The 2 Best Samsung Service Centre near Johor Bahru

Samsung Authorized Service Center – JB City Square

  • Address: Lot J3-02 & J3-03, Level 3, Johor Bahru City Square, 106-108,, Jln. Wong Ah Fook, Johor Bahru, 80000 Johor Bahru, Johor, Malaysia
  • Map: Click here
  • Rating: 3.5 (52)
  • Phone: +60 7-207 1203
  • Website:
  • Opening hours:
    Isnin: 11:00 PG – 8:00 PTG
    Selasa: 11:00 PG – 8:00 PTG
    Rabu: Tutup
    Khamis: 11:00 PG – 8:00 PTG
    Jumaat: 11:00 PG – 8:00 PTG
    Sabtu: 11:00 PG – 8:00 PTG
    Ahad: 11:00 PG – 8:00 PTG
  • Reviews:
    By Veens Smoke
    7 bulan yang lalu
    Service sampah. Saya call nak tanya boleh buat service atau x tapi call xangkat. Kat google kata ada service. Saya datang jela rupa” nya tak ada. Ada staff kt kedai tu 2 orang saya nampak tak tahu kerja apa dia buat. Bila tanya call kenapa tak angkat dia kata tak ada siapa mahu angkat. Bagus tak payah kerja. Kau jangan sampai aku report dengan KPDNHEP?! Tengok feedback semua complain pasal staff kat Samsung centre CS ni
    By ila ni ✭✭✭✭✭
    setahun yang lalu
    Mula-mula takut jugak nak gi customer service kat sini nak baiki tablet, sebab tengok review tu macam-macam sikit. Tapi bila dah pergi, saaaangat okay ya guys! Semua staff sangat baik & explanation dia pun memuaskan hati. Thank you!
    By Siti felowship
    setahun yang lalu
    Very worst and unrespectfull staff. Staff sini meninggi suara, korang kene igt. Sekali korng susahkan hal orang lain, bende tu akan berbalik pada korang. Dunia ni berputar. Boikot samsung city square
    By Fara Aqillah
    setahun yang lalu
    Bad service samsung ever, ada staff yang baik tp sesetengahnya memang berlagak, macam ko la owner samsung tu, padahal pekerja jer, tolong jangn dtg sini. Dislike
    By Nur Atikah
    setahun yang lalu
    Sangat biadap staff dkt kiosk luar tu

Thank you for reading. You can visit the Johor Bahru Directory to get more Samsung Service Centre reviews and rating compilations troughout Malaysia’s city.